FAQ

The Standard Shipping Time is between 2-4 weeks.

The hoodies run smaller so it is important to size up!

The hoodies are sold in both Adult and Youth sizes. Be sure to specify which size you would like when you order.

We plan to add an option for delivery. However, once you order, your product will be delivered to you by All Stars Staff.

A: At All Stars Soccer Aca, we strive to ensure our customers are completely satisfied with their purchases. If you are not entirely pleased with your online clothing order, we offer a hassle-free refund and exchange policy. Customers can return or exchange items within 14 days of receiving the order as long as the merchandise is in its original condition, with all tags attached and packaging intact. To initiate a return or exchange, simply visit our website and navigate to the 'Returns and Exchanges' section. You'll need to fill out the return/exchange form and include your order number for reference. We will provide you with a prepaid shipping label to send your items back to us at no additional cost to you. Once we receive and inspect the returned items, a full refund will be issued to your original method of payment within 7-10 business days. If you prefer an exchange, the new item will be shipped to you free of charge. Please note that customized or personalized items are not eligible for refunds or exchanges. However, if an item is received damaged or defective, we will gladly replace it at no additional cost. For any further assistance, our customer service team is here to help. Contact us via email or phone, and we will do our best to address your concerns promptly. Thank you for shopping with All Stars Soccer Aca!